Shipping policy
Shipping Policy
Thank you for shopping with REAKTZEE. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing Time
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All orders are processed within 1–2 business days after confirmation.
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Orders are not processed on Sundays or public holidays.
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In case of high order volume, processing may be slightly delayed.
2. Shipping Time
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Estimated delivery time: 3–7 business days across India.
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Delivery time may vary depending on your location and courier availability.
3. Shipping Charges
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We offer Free Shipping on most orders.
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Any applicable shipping charges will be clearly shown at checkout.
4. Cash on Delivery (COD)
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COD may be available on selected products and locations.
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We reserve the right to confirm COD orders via call or SMS before dispatch.
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If the order is not confirmed, it may be cancelled.
5. Order Tracking
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Once your order is shipped, you will receive a tracking ID via SMS/Email.
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You can track your order using the provided tracking link.
6. Delays & Exceptions
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Delivery delays may occur due to:
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Weather conditions
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Courier issues
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Remote locations
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Festivals or high demand periods
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We are not responsible for delays caused by courier partners, but we will assist you in tracking your order.
7. Incorrect Address
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Please ensure your shipping address is correct.
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We are not responsible for delivery failures due to incorrect or incomplete addresses.
8. Failed Delivery Attempts
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Courier partners may attempt delivery 2–3 times.
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If the order is undelivered, it may be returned to us.
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Re-shipping may require additional charges.
9. Damaged or Missing Items
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If you receive a damaged or missing item, contact us within 48 hours of delivery.
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Provide photos/videos for quick resolution.
10. Contact Us
If you have any questions regarding shipping, contact us:
📧 Email: ajaysolanki3564@gmail.com
📞 Phone: +91 7878841616
📍 Location: Rajasthan, India
By placing an order on REAKTZEE, you agree to this Shipping Policy.